At PeakMotion, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and handle personal data in connection with the services we offer. We aim to be transparent and responsible in all our interactions, ensuring that any personal information is treated with care and in accordance with applicable laws in the United Kingdom.
1. Personal Data We Collect
We may collect basic personal information such as your full name, email address, telephone number, and details you voluntarily provide when submitting a contact form, booking a service, or engaging with us in other ways. We do not collect sensitive data unless it is essential for providing our services and has been shared with clear consent.
2. How We Use Your Information
The information you provide is used only for the purposes of responding to enquiries, delivering services, processing requests, or improving your experience with PeakMotion. We do not use your data for unrelated marketing purposes, nor do we share it with third parties unless required by law or with your explicit permission.
3. Data Storage and Protection
Your personal data is stored securely in systems designed to prevent unauthorised access, alteration, or misuse. We use up-to-date security measures, including restricted access protocols and administrative safeguards, to ensure that all information remains protected at all times.
4. Your Communication Preferences
You are always in control of how we contact you. We do not send unsolicited communications. You may choose to opt in to receive occasional updates or notices about our services, and you can opt out at any time by informing us. We will respect your preferences and adjust communication accordingly.
5. Access to Personal Data
You have the right to request access to the personal data we hold about you. Upon request, we can provide details about what information is stored and how it has been used. You may also request corrections or deletions of data if it is inaccurate or no longer needed for its original purpose.
6. Data Retention
We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected. Once that need ends, the data is securely deleted or anonymised, in line with our internal policies and legal obligations.
7. Third-Party Services
We do not sell, rent, or trade your personal information. We may work with service providers (such as payment processors or hosting platforms) that help us operate the site efficiently. These providers are carefully selected and must follow data protection regulations. Your data is never used by them for purposes beyond those agreed.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or store data from individuals under the age of 18 without the involvement of a parent or legal guardian. If we become aware that such data has been shared without consent, we will take steps to remove it immediately.
9. Your Rights and Choices
You have the right to update, correct, or delete your personal information at any time. You may also request that we limit or stop processing your data in certain situations. To make such requests, you can contact us using the details listed below, and we will respond within a reasonable timeframe.
10. Contacting Us
If you have any questions, concerns, or requests related to this privacy policy or the way we handle your information, you are welcome to contact us directly. We take privacy seriously and will address your enquiry with care and discretion.
PeakMotion
Riverview, Heaton Mersey
Stockport SK4 3GN
United Kingdom
Phone: +44 161 524 2333
Email: [email protected]